Legal

Privacy Policy

Draft for review. This is a starting template prepared by your developer. Please have it reviewed and approved by your legal adviser before the site goes live, and replace any details (e.g. email provider, retention periods) that differ for Longmax.

This Privacy Policy explains how Longmax Industries Limited ("Longmax", "we", "us") handles personal data collected through this website (longmax.com.hk). We are committed to protecting your privacy and complying with the Hong Kong Personal Data (Privacy) Ordinance (PDPO).

1. Information we collect

  • Enquiry details — when you submit the contact form, we collect the name, email address, company, and message you provide.
  • Technical data — like most websites, our hosting provider automatically records standard server information such as IP address, browser type, and pages visited, for security and reliability. We do not use this to identify individuals.

2. Cookies and local storage

This website uses only the storage strictly necessary for it to function. We do not use tracking, analytics, or advertising cookies, and we do not share data with advertising networks.

  • A small entry in your browser's local storage remembers that you have dismissed the cookie notice, and (where applicable) any display preference. This stays on your device.
  • If a member of our team signs in to the content management system, our hosting provider (Netlify) sets cookies needed for that login. These are not set for ordinary visitors.

3. How we use your information

We use the details you submit solely to respond to your enquiry and to communicate with you about the products and services you have asked about. We do not sell your personal data.

4. Hosting and service providers

This website is hosted on Netlify, and email is handled by our email provider. These providers may process data on servers located outside Hong Kong. We take reasonable steps to ensure your data is handled securely and only for the purposes described here.

5. Data retention

We keep enquiry information only for as long as needed to handle your request and for our ordinary business records, after which it is deleted or anonymised.

6. Your rights

Under the PDPO you have the right to request access to, and correction of, the personal data we hold about you. If you are located in the European Union, you may also have rights under the GDPR, including access, rectification, erasure, and objection to processing.

7. Contact

For any privacy request or question, contact us at inquiry@longmax.com.hk or Unit 1, 30/F, No. 118 Connaught Road West, Hong Kong.

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